1. Introduction
Welcome to Polek EMarket, operated by Polek Trade Centre. By accessing or using our website (polekemarket.lk / polekemarket.com)
and placing an order with us, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these
terms, please do not use this website.
2. Use of the Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or
inhibit the use and enjoyment of, this site by any third party. You must not misuse this website by knowingly introducing
viruses, trojans, or other material that is malicious or technologically harmful.
3. Products & Pricing
- We make every effort to display product information, images and pricing as accurately as possible; however, minor variations may occur.
- All prices listed are in Sri Lankan Rupees (LKR) unless otherwise stated and are subject to change without prior notice.
- Product availability is not guaranteed and may change based on stock levels.
- In the event of a pricing or listing error, Polek EMarket reserves the right to cancel or amend the order and notify the customer.
4. Orders & Payment
By placing an order, you are making an offer to purchase the selected products, which is subject to acceptance and availability.
We accept payments through the methods listed at checkout, including online payment gateways and cash on delivery (where applicable).
Polek EMarket reserves the right to refuse or cancel any order at its discretion, including in cases of suspected fraud or
unauthorized transactions.
5. Delivery
We aim to process and deliver orders within the estimated timeframes shown at checkout. Delivery times may vary depending on
location, product availability, and courier schedules, and are provided as estimates only. Polek EMarket is not liable for delays
caused by circumstances beyond our reasonable control.
6. Warranty
Applicable products are covered under the respective manufacturer or Polek EMarket warranty terms, as indicated on the product
page or provided documentation. Warranty claims are handled in accordance with our published Warranty information.
7. Refunds & Exchanges
Returns, exchanges and refunds are governed by our
Refund & Exchange Policy,
which forms part of these Terms & Conditions.
8. Intellectual Property
All content on this website, including text, graphics, logos, images and software, is the property of Polek Trade Centre / Polek
EMarket or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute or
use any content without prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Polek EMarket shall not be liable for any indirect, incidental or consequential damages
arising from the use of this website or the purchase of products, beyond the value of the order concerned.
10. Changes to These Terms
We may update these Terms & Conditions from time to time. Changes will be effective immediately upon posting to this page.
Continued use of the website after changes are posted constitutes your acceptance of the updated terms.
11. Contact Us
If you have any questions about these Terms & Conditions, please contact us at
polektradecenter@gmail.com or call 077 778 9563 / 077 312 9888.